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Frequently Asked Questions

What is your cancellation policy?

Wood Projects

Cancellations for any wood project must be made 24 hours in advance. If a cancellation or no show occurs after this point, the card will be charged for the class fee but can be redeemed as store credit for a future class. Due to the custom nature of these projects, a $10.00 non-reusable stencil cut fee will be withheld from the charged amount to cover the cost of unused supplies. Example: If the class cost is $50 per painter you will be charged $50, however only $40 will become store credit.

Canvas Projects

Cancellations for any canvas class must be made 24 hours in advance. If a cancellation or no show occurs after this point, the card will be charged for the class fee but can be redeemed as store credit for a future class.

What is the cost of a class at The Palette?

Depending on the night and painting, prices can vary: Family Day sessions are $25 per painter, week night classes are $35 per painter and the Saturday night class is $40 per painter. This price includes canvas, paint, brushes, aprons, and a complimentary beverage!

Are children allowed in the evening classes?

Because our evening classes are more difficult we suggest children be at least 12 years of age. For this reason we offer Open Paint sessions Tuesday-Friday from 2:00-4:00pm.

What is Open Paint?

Open Paint is offered Tuesday - Friday from 2:00pm - 4:00pm and does not require reservations. During this time you can start with a blank canvas and create your own masterpiece or choose from one of our many pre-stenciled canvases and paint it how you’d like. This is a great option for all ages.

Do you offer gift certificates?

Absolutely! The Palette gift card is a fun and creative gift for all. These can be purchased for any amount in our store or over the phone. We offer both physical and digital gift cards.

Do I need to sign up in advance?

Yes. By registering ahead of time we are able to keep class sizes small and comfortable. Walk-ins are welcome as long as seats are available. To make a reservation you must provide the name of your group, how many people, a phone number, and your credit card information. You can register by phone or send us a registration request online by viewing the schedule. Your card will not be charged prior to your class. *Please read our cancellation policy.

View Our Class Schedule

What time do I need to arrive for a class?

We recommend arriving between 6:00 - 6:15pm to ensure you have plenty of time to check in with our receptionist, grab a drink from the bartender, and choose your color palette for the night.  We start painting promptly at 6:30pm, so if you arrive after that our instructor will catch you up.

What do I wear?

We will provide aprons, but just in case we recommend wearing something you don't mind getting a little paint on...after all, we are an art studio!

Do you provide alcohol?

A variety of beer and wine is available for purchase. Beer is $4 a bottle. Wine is available by the glass for $5 or a bottle for $22. Bringing in outside alcohol is not permitted due to the Colorado Liquor Laws.

If I come with a friend or a group, can we all sit together?

It's always more fun with friends! To make sure your group can sit together be sure to let us know when you register so we can make arrangements.